Northern StitchworX Order Processing Policy
To ensure efficient and timely processing of all orders, the following requirements apply:
- Purchase Order or Deposit Requirement:
- For account holders, a valid Purchase Order (PO) must be provided before work on an order can begin.
- For all other customers, a 50% deposit of the total order value is required upfront to initiate the order.
- Payment Confirmation:
- Orders will not proceed until the PO or deposit is confirmed.
- Balance Payment:
- For non-account holders, the remaining balance is due before the order is shipped or delivered.
By adhering to this policy, we aim to maintain clarity, ensure commitment, and deliver excellent service to our customers.